FAQ
- How do I track my order?
An email will be sent confirming your order has left out warehouse, your tracking information will also be included in this email.
- I have not received my order, where is it?
Please check the following before contacting our customer service team: check to make sure you have received an email confirming your order has been dispatched and check the tracking information that is included in your dispatch confirmation email using the relevant link.
- I emailed customer service, how long will it take them to respond?
It can take our customer service representatives up to 48 hours to respond to inquiries.
- Is clothing true to size?
We work hard to ensure our clothes are a true fit. Should you be unsure, we recommend you select your usual size for zip up hoodies and shirts; for pull over hoodies size up for a loose fit and true to size for fitted. For more information about sizes, you can check the size guide on each product page.
- What Payment methods does SEEK JESUS accept?
Our checkout is managed by Stripe, the World’s leading online payment gateways. We accept all major credit and debit cards.
- What do I do when there is an item missing from my order?
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Order Number
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Missing Item(s)
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Our support team will investigate the matter and will resolve the issue for you as quickly as possible.